Error Code 301 is an “incorrect orientation drug test aborted” message, which means the instrument has not been in a horizontal position for some or all of the test analysis period.
The Druglizer Cartridge is a ‘Lateral Flow’ type of device, very similar in nature to COVID rapid tests we have become familiar with and needs sufficient volumes of saliva to go from one end of the strip to the other and to assist in the flow of saliva the instrument needs to be as close to horizontal as possible during the sample collection and analysis phase. If the instrument is removed to far from horizontal during a test, this error code will be generated.
Good practice is to ensure the instrument is as horizontal as possible to assist in the flow of saliva from one end of the strip to the other.
This is a fatal error, and the test has been aborted and a retest must be conducted.
Unfortunately, this cartridge cannot be reused and should be disposed of in accordance with your company policy and local regulations and a retest of the donor performed.
Before collecting the next sample, ensure the Druglizer is in a horizontal position, and that the surface it is on is stable e.g. no excess movement, vibration, or shaking.
If this error persists even when the device is placed horizontally, please power cycle the instrument to see if the fault code clears – if not, please contact Alcolizer Service.
For further information refer to the user manual or contact Alcolizer Service on 1300 789 908
